Frequently Asked Questions

What Should I Wear?

Each excursion has different requirements. Fishing guests should wear bathing suits or SPF clothing along with sunglasses. Zip-lining guests should wear closed-toed shoes as well as a hat or hair tie. Most importantly, don’t forget to bring sunscreen for all day-time excursions!

Is Transportation Provided?

Yes! Orlando Event Charters provides round-trip VIP transportation service as part of the experience. No group is too large; we’ll get you from the door to the shore!

Can I Bring Food?

Orlando Event Charters provides food as part of the experience (including both box breakfast and box lunches if required); if you have any dietary restrictions, please let us know.

Can I Add People To My Group?

It depends on if your boat is at capacity or not. We must comply with the capacity numbers of each boat for safety reasons. Zip-lining does not have a capacity limit.

Will the Weather Effect My Trip?

While Florida is a beautiful place, sometimes the weather does make us change our plans. Usually, rain will NOT cancel trips, but lightning and large storms will. Also, Florida is known for being hot and humid, so during the summer, we recommend morning and evening trips. You will receive 24-hour advance notification if your trip needs to be canceled due to severe weather, and you will receive a full refund.

What If I Need To Cancel My Trip?

Orlando Event Charters offers a 7-day cancellation policy where you will receive a full refund if you cancel 7-days before your trip. No refund is given if canceled within 7-days (with the exception of severe weather and our charter captains or guides cancel their service).